FAQs

Welcome to Modern Muse! Here are some frequently asked questions (FAQs) that might help you with your shopping experience:

1. How can I place an order?
To place an order, browse our website and select the items you wish to purchase. Add them to your shopping cart and proceed to checkout. Follow the instructions to provide your shipping information, select your preferred payment method, and confirm your order.

2. What payment methods do you accept?
We accept Gcash and Cash on Delivery (COD). We ensure that all payment processes are secure and your information is protected.

3. What are your shipping options and costs?
Our shipping options and costs may vary depending on your location and the items you purchase. We typically offer standard shipping, and free shipping for orders above a certain amount. The exact shipping options and costs will be displayed during the checkout process.

4. How can I track my order?
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the shipping carrier's website.

5. Are your products genuine?
Yes, we pride ourselves on offering genuine and high-quality jewelry. We work with reputable suppliers and ensure that all our products meet the specified standards. If you have any concerns about a specific product, please contact our customer support team for assistance.

6. How can I contact your customer support?
You can reach our customer support team through various channels, such as email, phone, or live chat. Our contact information is usually provided on our website's "Contact Us" page. We are here to assist you with any questions, concerns, or inquiries you may have.

Remember, these FAQs are general and may vary depending on the specific policies of our online jewelry store. If you have any additional questions, don't hesitate to reach out to our customer support team for further assistance. Happy shopping!